General Inquiries
Questions about ACX Signal, our coverage universe, signal methodology, or anything else not covered below.
contact@acxsignal.comResponse within 2 business days
General inquiries, subscription support, research requests, or compliance questions — one inbox, structured routing.
Questions about ACX Signal, our coverage universe, signal methodology, or anything else not covered below.
contact@acxsignal.comBilling questions, account access issues, plan changes, cancellations, or payment inquiries.
contact@acxsignal.comInstitutional clients seeking custom coverage, additional tickers, bespoke signal packages, or API access beyond standard tiers.
contact@acxsignal.comInterview requests, data citation permissions, commentary on U.S.-listed China equities, or partnership inquiries.
contact@acxsignal.comIf you have a complaint about ACX Signal's content accuracy, business practices, or service quality, we take it seriously. All complaints are reviewed by the founding team — not routed to a ticketing queue.
If you are unsatisfied with the outcome, you may escalate to the relevant regulatory authority in your jurisdiction.
66 signals per week, cross-verified, confidence-scored, and held accountable. See the system that turns Chinese-language primary data into actionable intelligence.